Seeny

Privacy Policy

Seeny is a service that analyses a business’s website, prepares social media posts based on current trends, asks the customer to review and approve each one, and then automatically publishes the posts the customer approved. This policy explains what data we process, why, for how long, who we share it with and what your rights are.

1. Data controller

AZURAVA, a French simplified joint-stock company (SAS), 60 rue François Ier, 75008 Paris, France, registered under RCS Paris 937 750 974 (“we”). Privacy contact: contact@seeny.io. We have not appointed a Data Protection Officer (not required for our activity); this address is handled by our privacy lead.

For personal data contained in our customers’ content (photos, texts, information from their website), we act as a processor on behalf of the customer under the data processing agreement attached to our Terms.

2. Data we process

Website visitors and onboarding

  • The website address or business description you enter, and the public information we read on that website (texts, images, colours, logo, public business contact details).
  • Your answers to the onboarding questions (tone, products, topics, goals).
  • Technical data: IP address (abuse prevention), browser type, strictly necessary cookies.

Customer account

  • Name, email address, password (stored as an irreversible hash), login dates.
  • Brand profile, media you upload, posts generated, edited, approved or rejected, publishing schedule.
  • Billing data: handled by Stripe; we never see your full card number.
  • Support conversations.

Connected social media accounts

Only if you connect an account, and only what the service needs (details per platform in section 6):

  • Account ID, username, display name and profile picture.
  • Access tokens issued by the platform (encrypted).
  • IDs and links of the posts published by Seeny, their publishing status and their statistics (views, likes, comments, shares), and the account’s follower count, to show you your results.

We do not read your private messages, your followers, or content you did not publish with Seeny (except the list of posts of your Facebook Page, see section 6).

3. Purposes, legal bases and retention

PurposeLegal basisRetention
Analysing your website and preparing your workspace before sign-upPre-contractual steps taken at your request30 days if no account is created, then deleted
Providing the service: generating, reviewing, rendering, scheduling and publishing postsPerformance of the contractDuration of the subscription; inactive accounts deleted after 2 years, with prior notice
Connecting and publishing to your social media accountsPerformance of the contract, at your requestTokens and account data deleted as soon as you disconnect, revoke access on the platform, or close your Seeny account
Invoicing and accountingLegal obligation10 years (accounting records)
Abuse prevention and security (IP addresses, logs)Legitimate interest: protecting the service and its users12 months maximum
Service emails (login, password, publishing alerts)Performance of the contractDuration of the account
Information about Seeny sent to business customers and prospectsLegitimate interest, with the right to object at any time3 years after the last contact

We make no decision producing legal effects about you based solely on automated processing.

4. Artificial intelligence

Seeny uses Anthropic’s Claude API to analyse your website and draft post proposals. The information sent (website information, brand profile, instructions) is used only to produce your content. Anthropic is contractually bound not to use this data to train its models. Data obtained from social media platforms (tokens, IDs, statistics) is never sent to any AI service and is never used to train any AI model. Generated content may contain errors: you review and approve it before anything is published.

5. Recipients and international transfers

Your data is accessible to AZURAVA’s team only as needed for their duties (for example for support, with your consent). We do not sell or rent any data, and we do not use your data for advertising. Our processors:

ProviderRoleLocation
Railway CorporationApplication hostingServers in the EU (Amsterdam, Netherlands)
Supabase Pte. Ltd.Database and file storageAmazon Web Services infrastructure in Paris, France
Anthropic Ireland, LimitedArtificial intelligence (website analysis, post drafting)Processing in the United States
Plus Five Five, Inc. (Resend)Service emailsUnited States
Stripe Payments Europe, LimitedSubscription paymentsEuropean Union and United States

Transfers outside the European Union rely on the EU-US Data Privacy Framework where the provider is certified and/or on the European Commission’s Standard Contractual Clauses.

When you publish with Seeny, your content is sent to the platforms you chose. They are independent controllers with their own policies:

  • TikTok: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin D02 T380, Ireland (privacy policy)
  • Instagram and Facebook: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland (privacy policy)
  • YouTube: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (privacy policy)
  • LinkedIn: LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland (privacy policy)

6. Social media data, platform by platform

Seeny connects to each platform only through its official API, after you explicitly authorise it on the platform’s own consent screen. Access tokens are encrypted (AES-256-GCM) and are used only to publish the posts you approved and to show the connected account. You can disconnect a platform at any time from the “Réseaux sociaux” (Social accounts) page in Seeny: we then revoke our access with the platform when it allows it and immediately delete the tokens and data of that account.

YouTube (Google)

Seeny uses YouTube API Services. By connecting your channel, you agree to the YouTube Terms of Service, and the Google Privacy Policy applies.

  • Scopes requested: upload videos to your channel (youtube.upload) and view your channel information (youtube.readonly).
  • Data accessed and stored: channel ID, name, picture and subscriber count; IDs and statistics (views, likes, comments) of the videos uploaded by Seeny.
  • Use: showing the connected channel and uploading, as Shorts, the videos you approved with the title, visibility and declarations you chose. Seeny never edits or deletes your other videos. Statistics are only used to show you the results of your videos in Seeny, with the date they were last updated.
  • Sharing: this data is not shared with any third party and is never used for advertising.
  • Retention: channel information is refreshed or deleted at least every 30 days; all YouTube data is deleted no later than 7 days after you disconnect or ask for deletion.
  • Revocation: in addition to disconnecting in Seeny, you can revoke Seeny’s access at any time from your Google Account security settings: https://security.google.com/settings/security/permissions.

Seeny’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Instagram and Facebook (Meta)

  • Instagram: the connection uses Facebook Login, for an Instagram professional account linked to a Facebook Page. Permissions instagram_basic, instagram_content_publish and instagram_manage_insights. Data accessed: ID, username, name, profile picture and follower count of the professional account, and the Page it is linked to; statistics (views, likes, comments, shares) of the posts published by Seeny. Use: showing the connected account, publishing the Reels and carousels you approved and showing you their results.
  • Facebook: permissions pages_show_list, pages_read_engagement, pages_manage_posts and business_management (access to Pages managed through a business portfolio). Data accessed: the list of your Pages (name, picture, ID, follower count), the posts of the selected Page and their reactions, comments and shares. Use: letting you choose the Page, publishing the posts you approved, showing the Page’s posts so you can edit or delete them from Seeny, and showing you the results of the posts you published.
  • This data is never sold, never used for advertising and never shared with third parties.
  • Deletion: disconnect the account in Seeny, or remove Seeny in Facebook settings (Settings & privacy › Settings › Apps and websites) or Instagram settings (Settings › Apps and websites). Meta notifies us and we delete the related data. See also our data deletion page.

TikTok

  • Scopes: user.info.basic, user.info.stats, video.list, video.publish and video.upload.
  • Data accessed: open ID, username, nickname, the privacy options available for your account, follower, like and video counts, and statistics (views, likes, comments, shares) of the videos published by Seeny.
  • Use: showing which account will post, offering the settings TikTok allows for each post, publishing the posts you approved with those settings or sending them to your TikTok drafts if you choose so, and showing you their results.
  • Deletion: data is deleted as soon as you disconnect in Seeny or remove Seeny’s access in the TikTok app (Settings › Security › Manage app permissions).

LinkedIn

  • Scopes: openid, profile and w_member_social.
  • Data accessed: member ID, name and profile picture.
  • Use: showing the connected profile and publishing the posts you approved to it.
  • Deletion: immediate when you disconnect, when you ask, or when you close your Seeny account. You can also remove access in LinkedIn (Settings › Data privacy › Permitted services).

7. Security

Encrypted connections (HTTPS), access tokens encrypted at rest, hashed passwords, restricted and logged access to data, hosting with recognised providers. If a data breach creates a risk, we notify the French data protection authority (CNIL) and, where required, the people concerned within the legal deadlines.

8. Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, to withdraw consent at any time, and to give instructions about your data after your death. Write to contact@seeny.io or to AZURAVA, 60 rue François Ier, 75008 Paris, France. We answer within one month (extendable by two months for complex requests). You can delete your account from Seeny’s settings or ask us by email. You may lodge a complaint with the CNIL (www.cnil.fr).

9. Cookies

Seeny uses only strictly necessary cookies (session, security of social account connections). Details in our cookie policy.

10. Changes

We may update this policy. For significant changes we notify you by email or in the app before they take effect.